Investor Charter - Research Analyst
This Investor Charter provides information about the services, rights and responsibilities of investors dealing with a Research Analyst. Investors are encouraged to read the information carefully before availing any research services.
A. Vision and Mission
Vision
To provide investors with transparent, responsible and research-based information to support informed investment decisions.
Mission
To maintain professional standards, transparency and investor protection while providing research-related services.
B. Services Provided to Investors
- Providing research reports and market-related information.
- Sharing research-based views and recommendations.
- Providing information about the risks associated with market investments.
- Communicating applicable terms, conditions and service charges.
C. Rights of Investors
- Investors have the right to receive clear and transparent information about services.
- Investors have the right to know the applicable fees and charges before subscribing.
- Investors have the right to receive information about risks associated with research recommendations.
- Investors have the right to raise complaints and seek grievance redressal.
- Investors have the right to receive fair and professional treatment.
- Investors should receive information about the Research Analyst's registration and contact details.
D. Responsibilities of Investors
- Read and understand the terms and conditions before subscribing to any service.
- Provide accurate and complete information wherever required.
- Understand that securities market investments are subject to market risks.
- Do not rely on guaranteed-return claims or promises.
- Do not share sensitive account credentials, passwords, OTPs or Demat account access details.
- Make investment decisions based on your own financial circumstances and risk appetite.
- Keep records of payments, communications and complaints.
E. Disclosures to Clients
- Details of Research Analyst registration should be disclosed to clients.
- Applicable service fees and payment terms should be communicated transparently.
- Relevant risks and limitations of research recommendations should be explained.
- Any material conflict of interest should be disclosed as applicable.
- Research services do not assure or guarantee profits or returns.
F. Complaint and Grievance Redressal
Investors may contact the Research Analyst through the official communication channels for assistance or complaint registration.
Complaint through SEBI SCORES
Investors may use the SEBI Complaint Redress System (SCORES) to lodge and track complaints relating to securities-market intermediaries, subject to the applicable process.
Official portal: SEBI SCORES
Complaint through SMART ODR
Investors may also use the applicable online dispute resolution mechanism for securities-market disputes.
Official portal: SMART ODR
Important: Investors should retain relevant documents, payment proofs and communication records when submitting a complaint.
Important Investor Information
Investments in securities markets are subject to market risks. Please read all related documents carefully before investing. Research recommendations are based on analysis and do not guarantee returns.
StockYard Research does not provide guaranteed returns. Investors should make decisions after considering their financial objectives and risk tolerance.